Reputation
Reviews ManagerMore reviews, every one answered.
Your Reviews Manager asks every customer for a review at the right moment, replies to each one in your voice, and tells you straight away when something needs putting right.
What your Reviews Manager takes off your plate.
Asks at the right moment
A short, personal request after each completed job — to every customer.
Makes it one tap
A direct link to your Google profile, so it takes seconds.
Replies to every review
Thanks for the good ones, a calm and professional reply to the rest.
Flags bad reviews fast
Anything negative comes to you immediately so you can make it right.
Keeps an eye everywhere
Google, Facebook, Trustpilot and trade directories in one place.
Reports monthly
New reviews, rating trend and what customers keep mentioning.
What a normal day looks like.
An example, not a promise — every Reviews Manager is built around how your business actually works.
Today’s log
- Sends review requests for yesterday’s seven finished jobs.
- Replies to two new five-star Google reviews.
- Flags a three-star review to you with a suggested reply.
- Gentle second nudge to customers who opened but didn’t review.
- Logs today’s new reviews in your monthly report.
Targets agreed before day one. Reported every week.
We set the numbers with you in the audit, put them in writing, and report against them every Monday.
New reviews a month
Fresh reviews landing on your profiles.
Average rating
Where your star rating is heading over time.
Reviews replied to
The share of reviews with a reply from you.
Plugs into what you already use.
You approve the request wording and reply style, and choose whether replies to critical reviews wait for your OK. It follows each platform’s review rules — no fake reviews, and no filtering out unhappy customers.
- Google Business Profile
- Trustpilot
- Checkatrade
- Yell
- Treatwell
- Jobber
Built bespoke for your business.
One build fee, fixed in writing after your free audit, then a small monthly upkeep. Backed by our 60-day targets guarantee.